Terms & Conditions

Content

• This website is intended to provide information for people shopping our products and accessing our services, including making purchases via our website and registering on our database to receive e-mails from us.
• Kore Works Ltd reserves the right to make changes to the content and prices on this site at any time and without notice.

Placing an order with us

• Each order placed for products through the site that we accept, results in a separate binding agreement between you and Kore Works Ltd for the supply of those products. Kore Works Ltd acceptance of any order does not occur until the order has been fully processed and is ready for dispatch.
• By submitting your order, you acknowledge and agree to adhere to all legal obligations associated with the purchase of the items listed in your order.
• We will take payment from you at the checkout. In the unlikely event that the goods are no longer available, we will refund your payment to the account it originated from and advise you that the goods are no longer available.
• An order is placed on our website by adding a product to the shopping cart and proceeding through our checkout process, entering payment information and submitting your order. The final step consists of a confirmation page with full details of your order, which you can print as a receipt of your order. We will then email you with confirmation that your order has been received.
• We reserve the right at our sole discretion to refuse or cancel any orders.

Website and Credit Card Security

We want you to have a safe and secure shopping experience online.

Kore Works Ltd uses the Paystation Payment Gateway for its online credit card transactions. Paystation processes online credit card transactions securely providing a safe and secure online payment service.

• Payments are processed in real-time.
• Paystation have bank grade security. All transaction details are stored in their PCI-DSS compliant data centre.
• Kore Works Ltd does not have access to your full card number, this credit card payment is secured by Paystation.

You can help to protect your details from unauthorized access by logging out each time you finish using the site, particularly if you are doing so from a public or shared computer. 

For security purposes certain transactions may require proof of identification.

information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, physical address, firearm license details (where required), billing and shipping information.
• Transactional Information: Purchase history, order details, payment information (processed securely via third-party providers).
• Technical Information: IP address, browser type, operating system, pages visited, and time spent on our website (collected via cookies and analytics tools).
• Communication Data: Messages, emails, and other communications you send to us.

How We Use Your Information

We use your information to:

• Process and fulfill orders, including required legal checks for firearm and arms-related purchases.
• Provide customer support and respond to inquiries.
• Send you service communications (e.g., order confirmations, shipping updates).
• Send promotional emails or marketing material (you can opt-out at any time).
• Improve our website, services, and customer experience.
• Comply with legal obligations, including record-keeping under the Arms Act 1983 and related regulations.